Practice Information

We hope that most questions you have can be answered here on the website. If not, please telephone the Receptionist at Leith Mount Surgery on Tel: 0131 561 1900

PRACTICE BOUNDARY

Leith Mount Practice covers North East Edinburgh, specifically;

To the East:

the area bounded by Granton Sq, Lower Granton Rd, Starbank Rd, Port of Leith, Firth of Forth to Albert St.

To the South:

Bath Rd, Salamander Pl, Links Gdns, Restalrig Terr, Lochend Rd, Easter Rd.

To the West:

Brunswick Rd, Leith Walk, Annandale St, East London St, Bellevue, Rodney St, Canonmills, Inverleith Terr, Arboretum Rd, Inverleith Place.

To the North:

East Fettes Ave, Ferry Rd, West Ferryfield, cross country to Wardieburn St East, Granton Sq.

NEW PATIENT REGISTRATION

We are happy to register new patients who live within our practice boundary area. In order to undertake the registration process we require you to complete a questionnaire and have a brief health check. Our registration form is available to download as a PDF document. You should then hand in this document to the Surgery, making an appointment with our staff to have a Health Check at a future time that is convenient to yourself.

To view the PDF document you will need Adobe Reader. You can download this free from Adobe.

APPOINTMENTS

Consultations are by appointment only between 8.30am-5.30pm, Monday to Friday. You are free to see any doctor in the practice. Patients with urgent appointments will either be seen at a same day appointment or assessed by the duty doctor, initially by phone.

Please note that the surgery is closed between 1pm and 2pm for staff training.
In an emergency, telephone the surgery as normal on 0131 561 1900.

There are two methods for making an appointment:

Telephoning the surgery on telephone number 0131 561 1900. You are free to consult with any doctor in the Practice. Please make a separate appointment for each person wishing to see the doctor. If you are unable to keep an appointment please contact the receptionist to cancel it as soon as possible. Most appointments are for 10 minutes. You can also make telephone appointments to speak to a doctor for 5 minutes, bookable in advance. The doctor will call at the booked time and can deal with issues that do not require face to face consultation or examination.

Online Appointments - book appointments with our GPs using a secure 24-hour online system called EMIS Access. After initial registration, this new system will allow patients to book, cancel or check appointments on the web, whatever the time of day and be sent immediate confirmation of the booking.

Online Service - Getting Started

It will be necessary initially for you to register to use the secure internet appointment booking facility. Ask the receptionist for a registration form (one registration form for each adult and child, 6 yrs and over, in the household) which provides the information you need to register to use the internet facility.
Once the registration process is complete, you can log onto the appointments system using your individual patient identifying number and password, and be able to view appointments you have already made, cancel them if necessary, and book an appointment with your doctor after checking the times available.
This system is fully encrypted ensuring access to a remote highly secure site managed by EMIS, not at the practice, so there is no possibility of unauthorised access to clinical data. If you have received you personal user name and password please LOG IN HERE .

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HOME VISITS/OUT OF HOURS

If you are unable to attend the surgery and require a home visit please telephone before 10.00am if at all possible. Please give the receptionist an indication of the problem and its degree of urgency. In the case of urgent problems during evenings, nights and weekends, please telephone the NHS 24 telephone service on telephone number: 0845 4 242424. Website: www.nhs24.co.uk

PRACTICE STAFF

 

Medical Practitioners:

Louise Bailey MBChB., MRCGP, DRCOG, DCCH, DFP, DGM
Andrew Brimelow MBChB., MRCGP
Julie Gallagher MBCHB., BSc Med Sci. MRCGP, DRCOG, DTM
Sara Hornibrook MBChB., MRCGP., DCH, Dip Ther., FP Cert.
Victor Smith BSc., MBChB., MRCGP., Mmed. Ed.

Health Visitor Team:

Jane Stafford RGN SCM H/V
Alison Smith

The Health Visitors are attached to the surgery and work as part of the Primary Healthcare Team. They are particularly involved with giving advice and support to families with pre-school children. This also includes running Child Health Clinics and Child Surveillance. Clients can be seen in their home or in the surgery by appointment. Direct Line and Answering Machine: 0131 561 1925 or 1926.

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District Nurses:

Betty Walkinshaw EN, RGN, BSc. D/M
Gemma Smith RGN

District Nurses are attached to the surgery working as part of the Primary Healthcare Team. They visit patients in their own homes assessing treatment and needs as required. They are also involved in continence care. You can telephone the District Nurse between 11.00am-11.30am, Monday-Friday at the surgery, or messages may be left on the answering machine and will be dealt with as soon as possible. Tel: 0131 561 1927. Evening and night nurses can be contacted on Tel: 0131 334 3490 between the hours of 6.30pm-7.00am.

Practice Manager:

Barbara Cockburn is our Practice Manager, who is responsible for the day-to-day running of the practice. Your views and suggestions about any services offered by the practice are always welcome.

Receptionists:

Receptionists are the first point of contact for patients. They deal with the very wide range of requests made to them by telephone or at the reception desk.

Practice Nurses:

Gill Johnston RGN, RM
Heather Hunter RGN, RM, DIP D/N, DIP Asthma
Laura Laidlaw RGN, RM, DIP IHD

Practice Nurses see patients by appointment. Their work includes dressings, blood tests, removal of stitches, ear syringing, first aid, immunisation, travel advice and vaccinations, and cervical smears.

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PRACTICE SERVICES

Investigations

Blood tests, x-rays, urine tests, swabs, etc. An enquiry to the receptionist will tell you whether the result is available and whether you will need to see a doctor again or require a prescription. Please phone for results between 9.00am-4.00pm. Most results should be available 5-7 days after the test has been taken.

Chronic Disease Management

The practice offers advice on diabetes, asthma, COPD, epilipsy, heart disease and hypertension. Appointments for these clinics can be made through reception.

Cervical Smears

Arrange a special appointment in the surgery with a doctor or the practice nurse.

Antenatal & Postnatal

Antenatal and postnatal care is provided by the doctors during normal surgery hours. When making an appointment you should tell the receptionist that you are attending for these services. We are happy to give advice about planning a pregnancy.

We also have a midwife-run clinic once a week in the surgery.

Wart Clinic & Minor Surgery

The practice runs a wart clinic every 3 weeks. Generally we advise the use of a proprietary wart paint daily for at least 8 weeks before attending the wart clinic where freezing treatment can be carried out. The wart clinic runs from 9.15am-12.15pm.

Removal of small lumps can be arranged by referral to a local practice.

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Medical Education

This is a training practice and each year we have a fully qualified doctor attached to us to gain experience in general practice. Most of the partners also teach medical students and occasionally you may be asked whether you are willing to see your doctor in the presence of a student.

Private Fees

Some forms and services incur private fees. A notice in the waiting room explains the relevant details.

Travel Clinic

If you are travelling abroad to a country outside mainland Europe and North America you will most probably need vaccinations and possibly anti-malarial tablets.  We ask that you make an appointment with our Practice Nurse at least 6 weeks prior to travel.  Reception will ask you to pick up and complete a travel from prior to your appointment. Alternatively you can download the travel form here and post it back to the Surgery.

Please visit the national travel web site, Fit For Travel, to find out more information about your journey before you come for your travel appointment with our nurse.

The following vaccines are offered FREE under the NHS to travellers:
Hepatitis A
Typhoid
Diphtheria / Tetanus / Polio

The surgery also provides on a private basis (Fee payable):
Hepatitis B
Meningitis ACWY
MMR

For all other vaccinations you will need to visit one of the travel clinics in Edinburgh.

Adventure Tourism Travel Health Clinic, Leith Mount Surgery, 2 Lindsay Street.
MASTA Travel Clinic, 5 Quality Street, Davidson Mains.
The Edinburgh Travel Clinic, 14 East Preston Street.

Repeat Prescriptions

If you are on regular treatment you may be given a sheet listing your medicines. Repeat prescriptions can be ordered by handing the sheet in to the receptionist or by making the request in writing, enclosing the sheet and a stamped addressed envelope. Please allow 48 hours for the prescription to be prepared and signed by a doctor. Only in exceptional circumstances can prescriptive requests be accepted by telephone. If special arrangements are required please discuss with the practice manager. We also accept faxed prescription requests. If you would like to make a prescription request ONLINE, please go to the Repeat Prescript ions page.

Confidentiality

We aim to respect patients' confidentiality at all times. The entire practice staff is bound by this duty and we would treat any breach of this extremely seriously.

You will be treated with dignity, courtesy and respect at all times, regardless of your ethnic origin, religious belief, sex or sexuality, personal attributes or the nature of your health problem. We expect to be treated the same way.

Data Protection

We are a fully computerised practice and are registered under the Data Protection Act. A leaflet regarding patients' rights on how personal information is used is available from reception.

Standards of Service

We welcome ideas and suggestions which may benefit patient care. The practice operates the NHS practice complaints procedure. The practice notice in the waiting room gives details of the procedure for making a complaint. Our aim is to give you the highest possible standard of service and to deal with any problems which may occur.

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